Privacy Policy

1. Information We Collect

• Contact info you provide: name and phone number submitted through the order form.
• Order details: products, quantities, and any notes attached to your inquiry.
• Technical data: basic device, browser, and usage information for site security and performance.

2. How We Use It

• To process, confirm, and fulfill wholesale inquiries and orders.
• To contact you about your order via SMS or phone.
• To maintain the security and reliability of the Site.
• To comply with legal obligations.

3. SMS Notifications

When you submit an order, your contact number is transmitted to our SMS provider (Twilio) so we can confirm the order and follow up. Standard message and data rates from your carrier may apply. You can opt out at any time by replying STOP.

4. Sharing

We do not sell or rent your personal information. We share it only with service providers that help us operate the Site (hosting, database, SMS delivery), and with authorities if required by law.

5. Data Retention

Order records are retained for as long as needed to service your account and to meet legal, accounting, or reporting requirements. You may request deletion of your information at any time.

6. Security

We use industry-standard security controls, encrypted transport (TLS), and access-restricted databases with row-level security. No system is 100% secure; we encourage strong, unique passwords for any account.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export the personal information we hold about you. Contact us to exercise these rights.

8. Cookies

The Site uses only functional cookies and local storage needed to remember your cart and session. We do not use advertising cookies.

9. Children

The Site is not directed to individuals under 21. We do not knowingly collect information from minors.

10. Contact

Questions about this Policy can be sent through our contact channel on the catalog page.